FREQUENTLY ASKED QUESTIONS (FAQ)

Via: Cash/ To-Pay/ Credit

Via: Cash/Cheque/Pay Order

We are using poly and envelop for courier are we are also using carton or gene bag.

It has got a label and tracking no and a delivery & destination point.

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Up to 8.00 AM to 8.00 PM

8.00 PM

It goes onto the next day. Only force majeure situations and company emergencies cause such delays.

Ravi, Tata Edge-407, 1313, 1615. All are covered vans

500+

All over Bangladesh

Yes

We go into a mutual understanding with customers.

An offer is submitted to you with terms and conditions it you qualify a corporate credit party you will get an arrangement basis on terms and conditions.

Monthly cheque/Pay Order basis settlement.

You will take it to our A/C dept. and accordingly it will be handled/rectified

You will raise a written complaint and we will settle with compensatory demurrage.

No but it can be considered if you are ready to pay.

Yes. Only if value declared is done

We can handled a cumulative load of 12 ton per vehicles.

Yes. We also have a call centre number (096…) bet 8.00 AM to 10.00 PM

8.00AM to 9.00PM

We confirm home availability before delivery is made at home.

You will complain to the Call Center first, after that you will complain to the Branch Manager.

Yes

Our value declared service is guaranteed delivery service.

Yes (agency policy link)

By online application through our website or apply through proper channels.

Check our website.